Explore the latest Customer Services Officer Jobs 2025 opportunities through PPSC in 2025. Learn about eligibility, application process, and key dates to kickstart your government career in Punjab.jobify.pk+2ijobzpak.com+2ppsc.com.pk+2
Are you a great communicator with a passion for helping people? The Customer Services Officer Jobs 2025 might be the perfect fit for you! Many top companies in Pakistan, including those in e-commerce, telecom, banking, and tech sectors, are actively hiring skilled individuals to join their customer service departments.
In 2025, the demand for Customer Services Officers in Pakistan is rising rapidly as businesses focus more on providing a smooth and satisfying customer experience. From online food delivery companies like Food Panda to telecom giants and fintech startups, CSOs play a key role in retaining customers and building trust. This makes it a highly valuable and secure career path, especially for young professionals looking to gain experience in a fast-paced work environment.
Moreover, companies are now offering hybrid and remote positions, allowing greater flexibility for job seekers across the country. Whether you’re just starting out or switching careers, working as a Customer Services Officer helps you build essential skills like conflict resolution, product knowledge, and emotional intelligence—qualities that are transferable to many other roles in sales, marketing, and management.
📌 Basic Information
| Category | Details |
|---|---|
| Position | Customer Services Officer |
| Recruitment Body | Punjab Public Service Commission (PPSC) |
| Advertisement No. | 09/2025 |
| Application Deadline | March 24, 2025 |
| Application Mode | Online via www.ppsc.gop.pk |
| Written Test Fee | Rs. 600 |
| Test Format | |
| Eligibility | Matric to Master’s degree holders (specific qualifications vary by post) |
| Age Limit | Typically 21–30 years (may vary by post) |
| Domicile Requirement | Punjab Province |
🏛️ What is PPSC?
Established in 1937, PPSC ensures merit-based hiring across various fields, including engineering, information technology, archaeology, livestock, and public administration. ppsc.com.pk+3jobify.pk+3Government Job+3
📝 How to Apply for Customer Services Officer Jobs 2025
1. Online Application
- Visit the official PPSC website: www.ppsc.gop.pk
- Navigate to the ‘Jobs’ section and select Advertisement No. 09/2025.
- Upload scanned copies of required documents: CNIC, educational certificates, domicile, and a recent passport-sized photograph.ijobzpak.com+10Government Job+10jobify.pk+10ijobzpak.com+6newpakjobs.pk+6jobify.pk+6
2. Application Fee Payment
- Deposit the application fee of Rs. 600 through:
- ATMs
- Mobile Banking
- Internet Banking
- JazzCash or EasyPaisa
- Over-the-Counter (OTC) bankingPPSCjobify.pk+2Government Job+2PPSC+2PPSC+2jobify.pk+2Government Job+2
Ensure payment is made using the PSID under the “GoPb” biller option. PPSC
3. Written Examination
- Prepare for a 100-mark MCQ-based test covering:
- General Knowledge
- Current Affairs
- Pakistan Studies
- English Language
- Subject-specific topicsijobzpak.com+8Government Job+8jobify.pk+8PPSC+8jobify.pk+8Government Job+8
- The test duration is 90 minutes.ijobzpak.com+2newpakjobs.pk+2jobify.pk+2
4. Interview
- Prepare to discuss your qualifications, experience, and suitability for the role.jobify.pkGovernment Job
✅ Eligibility Criteria
- Education: Candidates with qualifications ranging from Matriculation to Master’s degree are eligible to apply.
- Age Limit: Typically, candidates should be between 21 and 30 years of age.
- Domicile: Applicants must possess a valid Punjab domicile.
- Experience: Relevant experience may be required for certain positions.newpakjobs.pk+1ijobzpak.com+1Wikipedia+2jobdug.com+2ijobzpak.com+2
💼 Benefits of Working as a Customer Services Officer Jobs 2025
- Job Stability: Secure a permanent position in the government sector.
- Competitive Salary: Attractive pay scales and allowances..
- Retirement Benefits: Pension plans and other post-retirement benefits.
- Health Coverage: Access to medical facilities and insurance.jobdug.com
📞 Contact Information
| Contact Type | Details |
|---|---|
| Website | www.ppsc.gop.pk |
| Helpline | +92-42-111-988-722 |
| ppsc@punjab.gov.pk | |
| Address | PPSC Head Office, Lahore, Punjab, Pakistan |
🚀 Final Thoughts
Embarking on a career as a Customer Services Officer Jobs through PPSC in 2025 offers a promising opportunity to serve the public sector while enjoying job security and career advancement. Stay updated with the latest announcements on the official PPSC website.jobify.pk+3ijobzpak.com+3Government Job+3PPSC+8Government Job+8Wikipedia+8
❓ Frequently Asked Questions (FAQs)
Q1: Can I apply for PPSC jobs if I don’t have a Punjab domicile?
No, a valid Punjab domicile is mandatory for all PPSC job applications.jobify.pk+5ijobzpak.com+5jobdug.com+5
Q2: Is there any physical fitness requirement for PPSC jobs?
Specific physical fitness requirements may apply to certain positions. Refer to the individual job advertisement for detailed criteria.ijobzpak.com
Q3: Can I update my application after submission?
No, once submitted, applications cannot be modified. Ensure all information is accurate before final submission.
Q4: How can I check my PPSC exam results?
Visit the PPSC Results page and enter your roll number to view your results.
Q5: What documents are required for the interview?
Bring original documents, including your CNIC, educational certificates, experience letters, and domicile certificate.jobdug.com+2Government Job+2jobify.pk+2